[Durgical](https://durgical.com/en/) › [DurgiPedia](https://durgical.com/en/durgipedia/) › [Behavioral science](https://durgical.com/en/behavioral-science/) › Doctor–patient relationship and communication

# Doctor–patient relationship and communication

Relationship models, interviewing, bad news (SPIKES), motivational interviewing and culture.

7 pages

## Technique

- [**Breaking bad news: the SPIKES protocol** SPIKES is a six-step guide for giving bad news clearly and respectfully, with room for the…](https://durgical.com/en/behavioral-science/breaking-bad-news-the-spikes-protocol/)
- [**Communication skills: open questions, empathy and teach-back** Listening well, naming emotions and checking that the patient understood are concrete skills…](https://durgical.com/en/behavioral-science/communication-skills-open-questions-empathy-and-teach-back/)
- [**Shared decision-making** When there is more than one reasonable option, patient and clinician compare them and choose…](https://durgical.com/en/behavioral-science/shared-decision-making/)

## Topic

- [**Culture, explanatory models and interpreters** Each person understands their illness through their culture; asking for that explanation and…](https://durgical.com/en/behavioral-science/culture-explanatory-models-and-interpreters/)
- [**Difficult encounters: anger, demands and boundaries** Some encounters are tense; noticing your own reaction, validating the emotion and setting clear…](https://durgical.com/en/behavioral-science/difficult-encounters-anger-demands-and-boundaries/)

## Concept

- [**Health literacy** It is the ability to find, understand and use health information; when it is low, there are more…](https://durgical.com/en/behavioral-science/health-literacy/)

## Theory

- [**Models of the doctor–patient relationship and patient-centred care** There are several ways to share power and decisions between doctor and patient; today the…](https://durgical.com/en/behavioral-science/models-of-the-doctor-patient-relationship-and-patient-centred-care/)

## A to Z

- [A](https://durgical.com/en/behavioral-science/a-z/a/)
- [B](https://durgical.com/en/behavioral-science/a-z/b/)
- [C](https://durgical.com/en/behavioral-science/a-z/c/)
- [D](https://durgical.com/en/behavioral-science/a-z/d/)
- [E](https://durgical.com/en/behavioral-science/a-z/e/)
- [F](https://durgical.com/en/behavioral-science/a-z/f/)
- [G](https://durgical.com/en/behavioral-science/a-z/g/)
- [H](https://durgical.com/en/behavioral-science/a-z/h/)
- [I](https://durgical.com/en/behavioral-science/a-z/i/)
- [K](https://durgical.com/en/behavioral-science/a-z/k/)
- [L](https://durgical.com/en/behavioral-science/a-z/l/)
- [M](https://durgical.com/en/behavioral-science/a-z/m/)
- [N](https://durgical.com/en/behavioral-science/a-z/n/)
- [O](https://durgical.com/en/behavioral-science/a-z/o/)
- [P](https://durgical.com/en/behavioral-science/a-z/p/)
- [R](https://durgical.com/en/behavioral-science/a-z/r/)
- [S](https://durgical.com/en/behavioral-science/a-z/s/)
- [T](https://durgical.com/en/behavioral-science/a-z/t/)

[← Medical psychology and behavioral science](https://durgical.com/en/behavioral-science/)

Educational content on behavior and the clinical relationship; not a diagnostic or treatment guide and no substitute for assessment by a health professional. If you or someone near you is at risk, seek help now from an emergency service or a mental-health helpline.

Representative model, for educational purposes only.

---
Source: https://durgical.com/en/behavioral-science/areas/communication/
License: CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/). Cite as: DurgiPedia (durgical.com), https://durgical.com/en/behavioral-science/areas/communication/