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Approach to tinnitus

  • Approach to a complaint

Tinnitus usually comes with hearing loss; what matters is whether it is one-sided, pulsatile or comes with red flags.

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What it is

Tinnitus is a sound a person hears without an outside source. It is almost always subjective and linked to age-related or noise-induced hearing loss, but it can also come from wax, otitis, drugs, Ménière disease or a vestibular schwannoma. Objective tinnitus, which the examiner can hear, and pulsatile tinnitus, which follows the heartbeat, point to vascular or muscular causes. The approach looks for a treatable cause, rules out dangerous ones with audiometry and imaging when needed, and measures the impact on sleep and mood.

Key questions in the history

  • Is it pulsatile, continuous or clicking?
  • One ear, both, or «inside the head»? Since when?
  • Is there hearing loss (sudden or progressive), vertigo or aural fullness?
  • Noise exposure, head or neck injury, jaw problems?
  • Which medicines does the patient take (anti-inflammatories, some antibiotics, antidepressants, other ototoxic drugs)?
  • How does it affect sleep, concentration and mood? Any thoughts of death?

Causes and classification

  • Subjective (only the patient hears it): the most common; linked to age-related or noise-induced hearing loss, wax, otitis, ototoxic drugs, Ménière disease or vestibular schwannoma.
  • Objective (the examiner can hear it): vascular (for example an aneurysm), tensor tympani spasm or temporomandibular dysfunction.
  • Pulsatile (follows the heartbeat): points to a vascular cause and often has an identifiable cause.
  • By side: bilateral symmetric (age, noise, drugs) versus one-sided (wax, otitis, Ménière, schwannoma).
  • By impact: tolerated versus disabling, with insomnia, anxiety or depression.

Step-by-step approach

  1. Ask whether it is pulsatile, which side, when it began and whether there is hearing loss, vertigo or fullness.
  2. Review noise, head or neck injury and ototoxic drugs.
  3. Do otoscopy (wax, otitis, a reddish mass behind the eardrum) and, if pulsatile, auscultate the neck and around the ear.
  4. Use tuning forks and order pure-tone audiometry.
  5. If it is one-sided with asymmetric hearing loss, order MRI.
  6. If it is pulsatile, order imaging (MRI, CT or vascular ultrasound) according to the suspected cause.
  7. Measure the impact: sleep, anxiety, depression and suicidal thoughts.

Differential diagnosis of tinnitus

PatternLikely causeWhat to do
Bilateral, older adult with high-tone hearing lossPresbycusisAudiometry and hearing aids
Bilateral after noise exposureNoise-induced hearing lossAudiometry and hearing protection
One-sided with vertigo attacks and fullnessMénière diseaseAudiometry and ENT
One-sided with progressive hearing lossVestibular schwannomaMRI
PulsatileVascular causeImaging and referral
New after starting a drugOtotoxicityReview the drug with the prescriber
One-sided with a blocked canalWax or otitis externaCleaning or topical treatment

Red flags

  • Pulsatile tinnitus, especially with a bruit or a mass behind the eardrum.
  • One-sided tinnitus with asymmetric hearing loss.
  • Tinnitus with sudden hearing loss.
  • Tinnitus with neurological signs, facial palsy or new headache.
  • Severe distress, depression or suicidal thoughts.

Next step / Initial management

  • All persistent tinnitus: otoscopy, tuning forks and audiometry; treat wax or otitis if present.
  • Management: explanation and reassurance, hearing aids if there is hearing loss, sound therapy and cognitive behavioural therapy.
  • Antidepressants or anxiolytics only for associated mood or sleep problems, not to cure the tinnitus.
  • Urgent ENT referral if there is sudden hearing loss, and to the emergency department if there are neurological signs.
  • Soon (priority) ENT referral if pulsatile or one-sided; suicidal thoughts: same-day mental health assessment.

Test yourself

Think of the answer, then tap the question to see it.

A 35-year-old woman hears a whooshing sound in her right ear that keeps time with her pulse. What type of tinnitus is it and what comes next?

Pulsatile tinnitus, pointing to a vascular cause: otoscopy, auscultation, imaging and priority ENT referral.

What separates objective from subjective tinnitus?

Objective tinnitus can be heard by the examiner (for example vascular or muscular); subjective tinnitus, far more common, is heard only by the patient.

A 50-year-old man has tinnitus only in the left ear and asymmetric left sensorineural hearing loss. Which test do you order?

MRI of the internal auditory canals to rule out a vestibular schwannoma.

What helps chronic tinnitus with no treatable cause?

Education, hearing aids if there is hearing loss, sound therapy and cognitive behavioural therapy; no drug is approved to cure it.

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Educational content; it does not replace a medical assessment and is not a clinical instruction. For a real case, follow current guidelines and specialist advice.

Sources: Tinnitus (StatPearls Publishing (NCBI Bookshelf), 2023); Tinnitus (National Institute on Deafness and Other Communication Disorders (NIDCD), 2023); Sensorineural Hearing Loss (StatPearls Publishing (NCBI Bookshelf), 2023); Vestibular Schwannoma (Acoustic Neuroma) and Neurofibromatosis (National Institute on Deafness and Other Communication Disorders (NIDCD), 2017).

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